Message 2 of 28 31, Views. November Hi Mai, It's random. It's happened twice today. I'll play, and have every 10 to 15min. If I'm really at a point where I don't want to stop and save and 20 or 30min go by, when I finally decide to save it freezes in save more and I have to close the application.
It's like saving it every 10 to 15min is what keeps it from freezing. It had also happen a few times when I try to save right after going from build mode to live mode.
My goal is to save all the changes I just made because I know the game is going to freeze and it still freezes causing me to lose everything I just did in build more. So my game freezes if I go to long without saving while playing and sometimes right after I come out of build mode. Message 3 of 28 31, Views. Message 4 of 28 31, Views. November Hi Frisky-Women Hawkins , Let's make sure there's no corrupted cached data in your console.
Unplug the power cable from the back of your PlayStation and wait 30 seconds. Plug the cable again and turn on your console. This won't delete your saved game data, so your Sims will be there when you open the game again. Any changes? Message 5 of 28 31, Views. November I'm not getting freezing but my game does occasionally crash on my PS4.
Message 6 of 28 31, Views. December I have the same issue. My ps4 keeps shutting down the game. Sometimes the game just freezes and I'm forced to shut it down so I lose game progress again.
I've tried clearing cache and all that. There's nothing wrong with my ps4 and I never had these issues with other games. I'm really getting frustrated now. Can you please fix this bug? Message 7 of 28 30, Views. December This solution does not work. Sign Up for free or Log In if you already have an account to be able to post messages, change how messages are displayed, and view media in posts. User Info: Gilfar User Info: WhillB.
Never play a game till it's done downloading. WhillB posted PS4 I let the inital 45 Gig game update complete. Is there more downloading that needs to be done?. The last time I experienced something like this was in The Fractured But Whole but that game gave me the progress total.
User Info: Cylons4Eva. I got that exact same thing. I had my game completely downloaded with updates 1. I ended up deleting and reinstalling the game.
Deleting the game file not the save file and redownloading patches 1. No I do not know how to format the hard drive. You need first to connect the hard drive to your PC via the hard drive cables. If you have only a laptop, you need an external hard drive enclosure for this process.
Afterwards, follow the instructions illustrated on this page. I was playing a game online when the issues started.. Persisted a couple days before I got frustrated, bc at this point my home playstation menus began to show symptoms also.
Hitting PS button would take awhile and the option boxes would be empty capture gallery, library, etc. The same problems I was having in game. Started doing research and performed a hard restart.. Meanwhile, the playstation froze and turned itself off twice loading simple operations.
Tested without network connection problem persisted.. Upon getting the system back on it seemed initialization had not worked.. When first turned on everything seemed fine even played a single round in a game before falling asleep.
Now is the next day and problems are back.. Could this be a hard drive issue? Or something further?.. I feel some signs point to network, is it possible something within corrupted to now it can be connected to internet but can not connect to any online services such as EA, rockstar, etc.
This system is a PS4 pro.. Never many trouble out of home network prior.. This will restore the hard drive performance to its original state. I play a lot of large lobby multiplayer type games. Thanks for the quick response.. The best way for you to go through is to take the PS4 Pro hard drive to a computer repair shop.
This is the cheapest option for you. If it proves to resolve this issue, that means your hard drive must be replaced within few months when it fails again or starts causing errors. Otherwise, you can check this post to get the best hard drive for your PS4 Pro. I understand… thanks again for the response. I will try to find one and in my area to take it in..
I guess my question is once they format it for me.. Reinstalling PlayStation operating system without a pc.. Have never had to work on my system like this.. You only need to download PS4 system software the full package on a USB flash drive, then the installation is so easy. Just visit this page for more details. And not worth buying a new hard drive after that?
Will give you some feedback on whether it worked as soon as I can get it back in.. Please come with your feedback once you try it.
Now it just restarts.. This shall resolve your issue. I asked for help on this page about a month ago, my problem was getting error CE every time I played. I had tried all the things the official PS4 support page tells u to do I also had rebuilt the database and cleaned the ps4. None of those helped and I was instructed to replace the hard drive. And on this weekend I finally got to it. An IT guy replaced the hard drive, properly cleaned my Ps and replaced the thermal paste. At first it seemed all my problems were gone, ps was a lot faster and it didnt overheat.
But after 4 hours it crashed. The next day it crashed after 2hours, then again after 30min and then after 15min. So even though the hard drive was replaced the problem persists. What could cause the problem? Could it be something in my save files? If the situation is just as you described, your PS4 undergoes hardware defect. That would be a much cheaper option that we always advise PS4 users to do in similar situations before considering a new hard drive replacement.
Anyway, the source of problem apparently seems in the storage device. The CPU cannot properly read data from the hard drive. Either because the hard drive itself is malfunctioning, or the CPU is declining. Then install it into your PS4 again, and see if it works fine or not.
Im pretty sure the IT guy already did the full format on the new hard drive before installing because it was a slightly used drive, also my original one was on the verge of death when he checked it so it was better to switch it into a new one. If not, try it as the first step to overcome this problem. Have a look at this post please. After two days of this happening I contacted PlayStation support and they told me to restore the PS4 to default, rebuild the database, and initialize it if the problem continued to occur.
One being CE and the other being CE These error codes come up when ever I try to start up Fortnite. I hope you can identify the problem. This shall eliminate almost all sorts of errors the hard drive undergoes.
If not do you have any HDD to recommend for ps4 slim? Otherwise, you can find other cheaper alternatives in our guide on the best hard drive upgrade for PS4. Hi again, im having some trouble with my ps I ran a full format on my hdd about a month ago which fixed it for a while but now having problems. As for your PS4 hard drive, I want to ask you first: what problems are you having now?
I put the PS4 in safe mode, initialized and it started to run great! I accidentally knocked the power cord out again today and experienced similar problems but initializing seemed to fix it!
Thanks again for the reply and all the work you guys do around here! Yes, surely we can. Just want to know what kind of help you need. Please be specific so we can help you well enough. Hello again. I was wondering if you can help explain how to install windows 10 on my laptop currently running windows 8 and help backup any data etc. Do you think ill be able to upgrade RAM by myself? You only need to have Windows 10 Disc. As for upgrading to a larger RAM size, I am not sure about your laptop.
Does it make it easy to upgrade RAM or not? Mine is Dell Latitude, and there is a special area on its bottom that I only need to remove its cover to reveal the RAM chips and pull them out.
If it is for a year or two, then I recommend gb minimum. If more than that, I recommend gb minimum. Hi again, thanks for the quick reply! Will i need to purchase a windows 10 disc from in-store or amazon? I was reading online that it might be possible to install via USB, do you know anything about that?
I replaced the keyboard of my laptop not too long ago, im pretty sure i can access the RAM slots, is there any that you recommend? Currently using 4gb and have another RAM slot free. Sorry this time for the late response. We have been in a vacation and no one here was available to reply to your comment. As for the Windows 10 disc, you can buy it from either this or that. And yes, you can have a digital copy that can run from a USB flash stick. There are many tutorials on YouTube that illustrates that.
I recommend that you use minimum 8gb RAM. You have to know what type of RAM does your motherboard support before considering the upgrade. If it supports, for instance, DDR3, it will be a waste of money to buy DDR4, plus you may have conflicts occurring with the current chip. How can you know? Go to the official online page of that laptop and look into its specs, you can easily figure that out.
My ps4 got error ce after downloading an update for Fortnite. Have a look please on these two articles:. Article 1 on how to fix error code ce Article 2 on how to fix failed PS4 hard drive. I just bought a game but now when i play it. It takes forever to load up and it frezzes up every other second.
Please help me figure it out please!!!!!! Is it just that game or every game? If it is only that game, probably you need to check the health of its disc, as it might be dirty or scratched. These are the symptoms of hardware failure. It is either that your PS4 is overheating or you have a defective hardware part. Before going through this route though, try to full initialize PS4. From the past days my PS4 has been running very slow.
So yesterday I was playing Call of duty Black Ops 4 and I could see rendering issues on some of the maps during the game. The graphics were choppy at times. At first I just thought it could have been a network issue or an issue with the game lagging which could happen. I have a decent internet connection 90mbps. The next day, I set a game for download from the playstation store, it was downloading OK for the most part.
After the game was half downloaded, the whole system froze while I was navigating the notifications menu. It stayed stuck for more than a minute. So I pressed the power button on the console for a few seconds but still nothing. I finally had to unplug the power cable and reconnect it. I called up Sony support and they advised me to do the software initialization via the safe mode.
That went well and the system rebooted. However, the system still runs very slow with literally nothing on it after the OS installation. However, while navigating the menu, the system froze again and I had to reboot the console. Also, the download happened at a very slow speed. When I test the connection, it gives me a speed of mbps but the actual download is happening at just 6mbps. Also, the download seems to stop for a few seconds for some reason.
I mostly do digital downloads and never had this issue before. My console is still running very slow even though it has nothing on it. You need to pull out PS4 hard drive and connect it to a PC first. It can benefit you. I rebuilded, updated, initialized, fully initialize, all in safe mode, deleted my messages, my notifications, my Internet data, deleted apps, reinstalled apps, left PS4 untouched, restored default settings, cleaned my PS4, added ventilation to it, made room cooler, used a simpler theme, stopped using my other accounts, looked online for solutions, etc….
Let me first ask you an important question: does the freeze happen only with that specific game, or just every game? By the way, your problem is common and not weird. I see now it is most probably the internal hard drive. I read the article but idk which of these fall into my problem. But if it is every game, he can help you here. This might resolve the issue. Look at this page I found, apparently it might be the game, however this person says something interesting.
He says:. Boot into Safe Mode and rebuild the database. But, nevertheless, you can try formatting the hard drive. Just try, what will you lose? PUP right? I think you have downloaded the wrong file. Try download this file from here direct link.
I must of had downloaded the wrong file even though it said the exact same update serial as the one the Internet states: 6. Anyway, so now I set up my PS4…Again, right? So…Is updating it in Safe Mode more guaranteed or what? This is almost the last resort. Just initialize, re-install the PS4 system software and that game, then see the final result. I am waiting to know what happened to you eventually. Please provide us with a feedback on your case, this will help others as well.
Thank you very much for narrating your story to us. I am glad that you nearly overcame this annoying problem. Hopefully it has been totally resolved. Please provide us with your feedback after hours of playing the game.
My PS4 Slim would occasionally freeze and experience performance drops as of late, of which I thought was caused by overheating, seeing that I would only face these issues when the system started heating up. To put it simply, I discovered that once that heat moved over to the hard drive, everything would go to shit, pardon my language.
But should I consider a replacement or is there a fix I could work out at home? Apparently the PS4 hard drive needs maintenance. Please read this article for more details. If you have already initialized PS4 and re-install the system software, yet this problem still persists, it is, most probably related to the graphics card. You can get a good hard drive replacement for PS4 that can last around 2 years with you without an issue.
The SSD is the most reliable storage device available. Cool, thanks for that.. I am not sure about what exactly you meant by your first question. But I think you want to upgrade your current Windows version to Windows This collection has three games, I played the first just fine, but the other two have these problems.
Is this something I should worry? The UI also works fine. Other apps like Youtube and Netflix work properly, too. OS System starts with no issues. Please advise. This is normal to happen after a while of using the PS4. For that reason you need to regularly rebuild the PS4 database to restore the performance of your console. You only have to worry when the PS4 crashes or completely freezes. In most cases that means a failure of the PS4 hard drive.
Hi again. Bad news for me. My PS4 froze and shut off by itself when I tried to launch a new digital game today. I deleted Uncharted and installed this new game later so I think these two games have something in common. They must have been installed or downloaded on a bad sector or something. This is not the case for my previously-installed games. Thank God it is still under warranty. An HDD replacement is on the way I reckon. It is too early to judge it that way.
In your case it might be some file conflicts that occur within the PS4 system software which requires to full initialize the PS4. Thank you so much. I appreciate your time.
One last question though. I read that I could, but wanted to hear your advices. I play RDR 2 for hours with no issues or 0 lags so I think my save file must be pretty okay to be used later if my HDD is formatted or replaced.
Yes, you can back up the game saves easily to a USB flash drive. Now, select the files to copy. That way, you can select your whole game library with a single click, if you want. Is it fairly straight forward once i access my BIOS? I downloaded windows 10 on a USB. Just place it inside, turn on the laptop when the USB flash memory is attached, choose to boot from the USB device, and follow the instructions on the screen.
Note that the USB device must be the first in the boot order list. Some companies like DELL gives you a hotkey for the boot list once your restart the laptop. If this is not available in your laptop, simply access the BIOS and change the boot order as specified. As for accessing the BIOS, you can either do it by pressing F2 or Del keys once the laptop starts, depending on the brand of your laptop.
Generally, these two keys are standards, and one of them should work for you. Once you access the BIOS, go to the boot drive list. There make sure the USB storage device is on the top of the list, then restart the laptop again.
Hello there, My ps4 is a refurbished unit purchased from GameStop. Not that long ago I began to experience an issue where I am playing a game in this case Gundam battle operations 2 and the PS4 will become completely unresponsive, will disconnect the controllers and not let them reconnect again, and not respond to anything unless shut off.
If you let it go into rest mode while it is in this unresponsive mode when it turns on it will not respond to any controller prompts. You probably need to reset your controller. According to your description, this indicates a serious PS4 hard drive failure caused by bad sectors. You have to pull it out and connect it to a PC and perform a full format not quick on it. This shall restore the lost performance and get your PS4 Pro working like before.
Thank you so much! I copied my save to USB. The service procedure for my PS4 is still in progress, I guess. They said they would inform me soon as the works are done and I heard that replacement is a possibility. Good luck Emmy and thanks a lot for the feedback.
Once you get your console back working, please come back and tell us what was the real problem. This will help some users who have similar issue. Hi again dear friend. They said my old one had a faulty HDD. So, my and your theory was right. My HDD was faulty and had bad sectors. Hi again Emmy so we became friends, ha? And yes, the theory of an expert me should often be correct, do you doubt that?
Thanks for the update by the way, I appreciate it. I love to collect as many user experiences as possible so readers can find a relevant solution within my website. So you have helped me here, and I appreciate it. Basically the system runs perfectly fine until randomly it freezes completely and requires the plug to be pulled to get it up and running again. Sometimes it freezes in one of those apps after saying it was unable to connect and other times it freezes on the home menu between switching apps.
I have removed and reinstalled both apps and booted in safe mode to run the rebuild database option and it is still happening. Any advice you have to offer would be greatly appreciated. Thank you for your time spent reading this. I have read your second comment as well, and I think the problem is with the controller. Try to reset the PS4 controller. I left a comment earlier that is still pending about my PS4 still freezing after doing everything short of initializing it.
I just had another freeze and remembered this little fact so hopefully that gives some more insight. Thank you again for your time. So please check it out. Hi, I have an almost 1year old ps4 Pro, which is having some issues. In the end I had to initialise it, which seemed to bring it out of the fail loop. Is this hard drive related? Mechanical hard drive are just like that. They have to fail for no discernible reason. For that reason, if you use the hard drive in heavy-workloads, such as gaming, you have to regularly maintain it at least once every 6 months, by FULL format it to restore its original performance.
Otherwise you better buy a new hard drive. SSDs are way more reliable that hard drives and can last so long inside your PS4 without an issue. Please visit this page for more details. I have ps4 and it freezes when i play my games. I get this message too many usb devices connected and then my ps4 shuts down plus controller shuts down also.
Any fix on this? Happy holidays. I am sorry to say that you have to full initialize the PS4 and reinstall the system software.
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